Privacy Policy

This policy explains how Grizelonthim collects, uses, stores, and protects personal information in line with Canadian privacy principles, including PIPEDA, and other applicable laws.

Data Controller

Website Owner: Grizelonthim

Address: 4200 Farm Hill Blvd, Redwood City, CA 94061, Canada

Email: supportcenter@grizelonthim.world

Phone: +16503813575

Personal Information We Collect

We may collect name, email address, optional phone number, request details, cookie preference data, and technical usage information needed to maintain site performance and security.

Purposes of Use

Information is used to reply to enquiries, process order requests, provide support, prevent misuse, maintain service quality, and meet legal requirements.

Consent and Lawful Basis

Where required, we rely on meaningful consent. For limited operational and legal purposes, processing may also rely on legitimate business and compliance grounds.

Retention Periods

Form submissions are retained for up to 24 months unless longer retention is required by law. Technical logs are retained up to 12 months. Cookie preference records are stored for up to 12 months.

Your Rights

You may request access to your information, ask for corrections, withdraw consent where applicable, and submit privacy questions or complaints using the contact details below.

Security Measures

We use HTTPS transport protection, access controls, minimization practices, and periodic internal review of storage and handling procedures.

Cross-Border Processing

Data may be processed in jurisdictions outside Canada when required for hosting or service delivery. Appropriate safeguards are applied based on legal requirements.

Privacy Contact

For privacy requests, contact supportcenter@grizelonthim.world.

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